We Can Repair Any Kind of Gas Fireplace in Albany

Gas fireplaces make adding heat to your Albany home effortless. Just flip a switch or push a button for instant heat.

They’re also fairly easy to use. Unlike their woodburning equivalents, there’s no need to use firewood or clean up ashes. But like any other natural gas systems, these fireplaces need routine maintenance to help them run efficiently and avoid failure.

When your fireplace won’t light or won’t stay on, the Experts at D.A. Bennett Service Experts can help. Use our easy-to-follow guide first. If your fireplace still isn’t working correctly, contact us. We can take care of any model. All of our specialists are NATE certified, which means they’ve finished comprehensive education to better help you. And all of our excellent work is upheld by a 100% Satisfaction Guarantee for a year.^*

Gas Fireplace Troubleshooting Tips

Fireplace Won’t Start

There could be a few causes why your fireplace won’t turn on. Remove the ornamental cover under your fireplace to get at its parts.

1. Is a breaker tripped? Check your home’s electrical panel and reset breakers as necessary.
2. Is the gas flowing? Make sure the valve is in the “open” position.
3. Is the pilot light burning? If it has blown out, follow manufacturer instructions to rekindle. Secure the vent cap to stop drafts from putting it out.
4. Pilot light turns on but won’t stay lit? There could be a problem with the thermocouple, a metal safety sensor that regulates gas flow.
5. Pilot light stays ablaze but fireplace won’t light? It could be the thermopile, a metal piece that converts heat to electricity to open the gas valve.

If you suspect there’s a problem with the thermocouple or thermopile, contact us for help.

Fireplace is Making Odd Sounds or Smells

• Rumbling or roaring noises? Adjust the flame and vacuum the burners once they’ve completely cooled.
• Grinding or shrieking sounds? Have D.A. Bennett Service Experts fix or install a new blower.
• Strange scents? Clean the fireplace’s interior and flue with the steps below. If you smell rotten eggs or burning wires, turn off the fireplace, get fresh air in your home and call us immediately.

Cleaning Your Gas Fireplace

Cleaning your gas fireplace on a routine basis can help it run more efficiently and avoid pricey malfunctions. It may even help it last longer.

1. Verify your fireplace is fully cooled.
2. Shut the gas off by turning the valve to “off.”
3. Remove the gas logs, inspect them for cracks and clean them with a soft-bristled brush.
4. Clear the lava rocks, vacuum them individually and get rid of soot with the brush.
5. Clean the internal parts of the fireplace with a vacuum hose attachment.
6. Clean inside edges with a damp cloth. Use warm, soapy water to remove dust or soot accumulation.
7. Put back lava rocks and logs in the same arrangement.
8. Clean the glass casing with special fireplace glass cleaner and let it dry. Windex is not recommended as it can corrode the glass or cause it to crack.
9. If you have a vented gas fireplace, take a look at the outside vent and discard debris such as leaves or bird nests.
10. Check your carbon monoxide detector is working correctly.

Schedule Annual Maintenance Today

Once your fireplace is running again, enroll in regular tune-ups with us. These inspections can potentially catch problems before they start. We’ll inspect your components for damage. We’ll also make sure there aren’t any leaks and that pressurization levels are right.