What to Expect During an AC Repair Appointment

June 25, 2016

So, without notice your air conditioner needs repair at your Albany home and you have no idea what to expect. It’s daunting enough to let an A/C system repair technician into your home, but then to wonder what they’re going to do can add even more unnecessary stress. Not to worry! D.A. Bennett Service Experts is here to inform you on the standard air conditioning repair process so you can be ready when an expert AC service technician needs to visit your home.

AC Repair Starts Simple

When the service tech arrives to your home, the first thing they will most likely do is request to see your thermostat. It might sound ridiculous, but they need to check it to make sure that it’s not merely a thermostat settings issue. The service tech will confirm the thermostat is flipped to cool and then lower the temperature to see if that will trigger the air conditioning system. A defective or improperly connected wire could be all that’s keeping you from a comfortable home.

If this doesn’t fix the problem, the technician may ask you to see the circuit breaker box. They may set the circuit switches to off and then back to on to see if that activates the AC.

Getting to the nitty-gritty of AC Repair

The service tech will then most likely ask you to see the air conditioner. Like a doctor, the technician will commence their trial and error discovery process. There are multiple factors that could be the cause for an air conditioner that isn’t running properly, and it’s up the service tech to explore all the possible sources starting from the most ordinary issues to the least. The process could take anywhere from five minutes to an hour, possibly longer.

During the A/C system diagnosis, they will probably check the air filter to verify it’s not clogged or in need of replacing. They will examine the A/C system’s refrigerant levels, verify the air condenser fan is turning properly, confirm that the size of your air conditioner is suitable for the size of your house, and examine the electronics, safety controls, and wiring.

Have answers, will fix

Once the air conditioner service tech has pinpointed the issue, they should explain all your options to you. The conversation will typically start with the repairman explaining what the trouble is, what part (if any) died, how or why it went out, and what function that part has for your air conditioner.

The service tech will then go into your courses of action, which will include swapping out the part and correcting the problem, but may also involve upgrading parts of the A/C, the A/C system itself, or your complete heating and AC system. In certain cases, it may make more sense to buy a whole new heating and AC system, specifically if the air conditioner is past its prime, or susceptible to breaking down again and end up with you spending more on AC repairs in the long run. The repairman will go over how much time, effort, and cost it will take to fix the issue.

The service tech might now explain what could have avoided the problem or part failure and how to keep a future problem from happening. This generally includes being proactive with annual maintenance, which not only helps prevent an AC breakdown, but in most situations also keeps your air conditioner’s warranty valid. Most expert air conditioner repair centers will offer a yearly maintenance plan so you don’t have to think about making future AC tune-up appointments for your HVAC equipment.

Lastly, they will go over the process for repairing the failed part or correcting the trouble. If you determine that AC repair is better for you than investing in an AC system upgrade, the technician will order any parts needed and plan your follow-up appointment to fix your air conditioner. Or, if the necessary part is already accessible on their vehicle, they will move forward with the AC repair work with your go-ahead.

Keep in mind that throughout Albany you’re in good hands with D.A. Bennett Service Experts. Our repairmen are NATE-certified and have undergone extensive background checks so you can feel safe and sure with the technicians we send into your home. If you ever have any questions about your HVAC equipment or what to expect with your A/C system repair, give us a call day or night at 518-205-3324 and we’ll be happy to walk you through the process.

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