What to Expect During an AC Repair Appointment

June 25, 2016

So, without notice your air conditioner needs repair at your Albany home and you have no idea what to expect. It’s daunting enough to allow an A/C system repair technician into your home, but then to wonder what they’re going to do can add even more unnecessary stress. Not to worry! D.A. Bennett Service Experts Heating & Air Conditioning is here to inform you on the standard air conditioning repair process so you canyou will be ready when an expert air conditioning service technician needs to pay you a visit.

It Starts Simple

When the service tech arrives to your home, the first thing they will most likely do is request to see your thermostat. It might sound ridiculous, but they need to check it to confirm that it’s not merely a thermostat settings error. The service tech will confirm the thermostat is flipped to cool and then reduce the temperature to see if that will trigger the AC. A defective or incorrectly connected wire could be all that’s keeping you from a comfortable home.

If this doesn’t fix the problem, the technician may request to see your circuit breaker box. They may set the circuit switches to off and then back to on to see if that resets the system.

Getting to the nitty-gritty

The service tech will then probably ask you to see the air conditioner. Like a doctor, the technician will commence their trial and error discovery process. There are multiple factors that could be the cause for an AC that isn’t running properly, and it’s up the service tech to investigate all the possible sources starting from the most typical issues to the least. The process could take anywhere from 5 to 60 minutes or more.

During the A/C system diagnosis, they will probably check the air filter to verify it’s not clogged or in need of replacing. They will examine the A/C system’s refrigerant levels, verify the air condenser fan is turning properly, verify that the size of your air conditioner is suitable for the size of your home, and examine the electronics, safety controls, and wiring.

Have answers, will fix

Once the air conditioner service tech has pinpointed the issue, they should explain all your options to you. The discussion will usually start with the repairman explaining what the trouble is, what part (if any) died, how or why it went out, and what that part does for your air conditioning system.

The technician will then go into your courses of action, which will include swapping out the part and fixing the issue, but may also include upgrading parts of the A/C, the A/C system itself, or your entire HVAC system. In certain cases, it may make more sense to buy an entire new heating and AC system, specifically if the AC is past its prime, or susceptible to breaking down again and end up costing you more for AC repairs by the time it’s all said and done. The repairman will go over how much time, effort, and cost it will take to fix the issue.

The service tech might now explain what could have avoided the problem or part failure and how to keep a future issue. This generally includes being proactive with annual maintenance, which not only helps prevent an AC breakdown, but in most situations also keeps your air conditioning warranty valid. Most expert air conditioner repair centers will offer a yearly maintenance plan so you don’t have to think about making future AC tune-up appointments for your HVAC equipment.

Finally, they will go over the process for repairing the failed part or correcting the trouble. If you determine that AC repair is better for you than purchasing an upgraded air conditioning system, the repairman will order any parts necessary and plan your next appointment to fix the AC. Or, if the necessary part is already accessible on their vehicle, they will move forward with the air conditioner repair work with your go-ahead.

Always know that throughout Albany you’re in good hands with D.A. Bennett Service Experts Heating & Air Conditioning. Our repairmen are NATE-certified and have been through extensive background checks so you can feel safe and sure with the technicians we send into your home. If you ever have any questions about your HVAC equipment or what to expect with your A/C system repair, give us a call day or night at 518-205-3324 and we’ll be happy to explain the process.

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