What is a Service Call Fee and How Does it Influence Me?

When searching for a heating and cooling contractor, you may have seen the term “service call fee.” Also named a “trip charge,” this fee is the cost an HVAC company requests for sending a technician to your home when your heater or AC unit appears to be malfunctioning.

Why Do HVAC Companies Have a Service Call Fee?

A service call fee covers the cost of traveling to your home. After all, this takes time, consumes fuel, and causes wear and tear on the company vehicle. Be aware that service call fees don’t often include parts and labor if you decide on a repair or replacement.

How Costly is a Service Call Fee?

Every HVAC company chooses how much to charge for a service call. Some technicians offer a standard or flat rate for each service call, while others increase the rate if the appointment is someplace outside the usual service radius. The exact cost differs by market and company, but you may expect an average trip charge to be anywhere from $79 to $129.

Who Pays the Service Call Fee?

If you schedule a service call, you will need to produce the trip charge regardless of what step you take next. For starters, you might decide to proceed with the technician’s recommended repair or replacement, depending on which option is more cost effective.

You are free to find varied job estimates from different HVAC companies—just don’t forget that you might end up paying a trip charge for all these visits. Even if you take no action after the original service call, you will still owe the contractor a fee for coming to your home and carrying out diagnostics.

How Can I Avoid Paying a Service Call Fee?

A smart way to avoid trip charges is to participate in an HVAC membership from Service Experts Heating & Air Conditioning. All four of our memberships include a waived service call fee, which means we’ll come to your home and assess your HVAC system for free.

Additional money-saving benefits of an HVAC maintenance membership include:

  • No overtime charges
  • 15% savings on repairs
  • 15% savings on indoor air quality products
  • And much more

If your furnace or air conditioner is acting up, or you’re looking into an affordable HVAC maintenance plan, D.A. Bennett Service Experts is willing to help. We charge some of the lowest service call fees to get your HVAC repair or replacement started. We are also happy to help our customers save money on emergency repairs, replacements and maintenance with worthwhile offers on our website. If you’re hoping to enjoy savings and peace of mind while enhancing efficiency and home comfort, give us a call at 518-205-3324 today!

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